Privacy Policy

Howdy riders! At Saddle Gear Pro Sales, we value your trust as much as we value quality horse tack. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at saddlegearpro.com. Just like we carefully select our saddles and rodeo equipment, we’re committed to handling your data with the utmost care and security.

1. Information We Collect

When you shop with us for your equestrian needs, we may collect:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase
• Transaction Data: Details about products you purchase, including arena supplies, saddles, or protective gear
• Technical Data: IP address, browser type, device information, and how you interact with our website
• Communication Data: Any correspondence when you contact our rider-staffed support team

2. How We Use Your Information

We use your information responsibly to:

• Process and ship your orders for premium horse tack and rodeo equipment
• Provide customer support for your equestrian needs
• Improve our website and product offerings (like our barrel racing saddles or ranch ropes)
• Send you important updates about your orders or account
• Prevent fraud and ensure the security of our website
• Comply with legal obligations (we’re based in Detroit but serve riders worldwide)

3. Data Sharing and Disclosure

Like we wouldn’t share your favorite saddle without permission, we’re careful with your data:

• Service Providers: We work with trusted partners for payment processing, shipping, and website operations
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In case of a merger or acquisition, customer information may be transferred

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data like we protect horses with our premium leg boots:

• Your information is stored securely with military-grade encryption
• Payment details are processed through secure, PCI-compliant partners
• We implement appropriate technical and organizational measures to protect your data
• Data is retained only as long as necessary for business or legal purposes

5. Your Rights

You have rights regarding your personal information:

• Access and receive a copy of your data
• Request correction of inaccurate information
• Request deletion of your data in certain circumstances
• Object to or restrict processing of your data
• Withdraw consent where we rely on consent for processing

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies:

• Essential Cookies: Necessary for our website to function (like remembering items in your cart)
• Analytics Cookies: Help us understand how riders use our site to improve your experience
• Marketing Cookies: Allow us to show relevant ads for equestrian products

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

Since we serve equestrians globally (except some restricted areas), your data may be transferred and processed outside your country. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We don’t knowingly collect personal information from children, though we do sell kid ropes designed for young riders under parental supervision.

9. Changes to This Policy

We may update this policy occasionally, just like we update our product line with new cutting saddles or fly sheets. The current version will always be posted on our website with the effective date.

From our family of riders to yours – thank you for trusting Saddle Gear Pro Sales with your equestrian needs and your personal information.